1. Shipping Coverage
We currently ship to most countries worldwide. Delivery availability and shipping fees are calculated at checkout based on your shipping address and chosen method.
2. Processing Time
Orders are processed within 1–3 business days after payment confirmation. You will receive a confirmation email with tracking details once your order has been dispatched.
3. Shipping Methods & Delivery Times
- Standard Shipping: 5–10 business days
- Express Shipping: 2–4 business days
- Next-Day Delivery: 1 business day (where available)
Delivery times are estimates and may vary due to carrier delays, customs clearance, or local holidays.
4. Shipping Fees
Shipping fees depend on the destination, weight, and dimensions of the order. Any applicable fees are shown at checkout before payment.
5. Order Tracking
Once your order is shipped, you will receive a tracking number by email. You can track your shipment through our website or the carrier's tracking page.
6. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and replace or refund your order as appropriate.
7. Customs & Duties
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer.
8. Contact Us
If you have any questions about your shipment, please contact us using the details provided below.